Riva Cycling Ltd. Data Privacy Policy
This privacy policy explains how Riva Cycling Ltd. uses the personal data we collect from you.
What data do we collect?
Riva Cycling Ltd. collects the following data:
- Personal identification information (Name, address, email address, phone number)
- Other data in order to support you on a trip, including but not limited to: medical information, emergency contact, personal measurements (for cycle hire), dietary requirements. Such information is not mandatory but may limit our ability to support you during a trip.
How do we collect your data?
Riva Cycling Ltd. collect and processes data from you when you:
- Use or view our website via your browser’s cookies
- Contact us via our contacts page, social media or via email (permission to collect data)
- Place an order for any of our holidays and complete our holiday information form
- Attend any of our holidays
- Complete our feedback questionnaires
How will Riva Cycling Ltd. use your data?
Riva Cycling Ltd. collects your data so that we can:
- Process your order and support you during your holiday
- Keep you up to date with new and special offers from Riva Cycling Ltd.
Riva Cycling Ltd. will only share your data
- With partners where they are providing services directly to you during a holiday, including but not limited to: provision of airport transfers, provision of hire cycles, accommodation during your holiday
- In an emergency where information is required to protect you or others from serious harm
Riva Cycling Ltd. stores your data for as long as needed in light of the purpose(s) for which it was obtained. Once this time period has expired, we will delete your data held on file, in any storage backup, in emails and email contacts, and on phones.
Marketing
Riva Cycling Ltd. would like to send you information about services. If you have agreed to receive marketing you can opt out at any time.
If you no longer wish to be contacted for marketing purposes, please email info@rivacycling.cc
What are your data protection rights?
Riva Cycling Ltd. would like to make sure you are fully aware of all your data protection rights. You are entitled to the following:
The right to access – you have the right to request Riva Cycling Ltd. for copies of your personal data.
The right to rectification – you have the right to request Riva Cycling Ltd. corrects any information you believe is inaccurate or incomplete.
The right to erasure – you have the right to request that Riva Cycling Ltd. erase your personal data, under certain conditions.
The right to restrict processing – you have the right to request that Riva Cycling Ltd. restrict the processing of your personal data, under certain conditions.
The right to object to processing – you have the right to object to Riva Cycling Ltd. processing your personal data, under certain conditions.
The right to data portability – you have the right to request that Riva Cycling Ltd. transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@rivacycling.cc
What are cookies?
Cookies are text files places on your computer to collect standard internet log information and visitor behaviour information. When you visit our website and if you agree, we will collect information from you automatically through cookies or similar technology. Riva Cycling Ltd. does not share cookie data with any other parties.
How to manage cookies
You can set your browser not to accept cookies, and this website tells you how to remove cookies from your browser. All About Cookies. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Riva Cycling Ltd. website contains links to websites of our partners. Our privacy policy applies only to our website, so if you click on another website, you should read their privacy policy.
Changes to our privacy policy
Riva Cycling Ltd. keeps its privacy policy under regular review and makes any updates to this web page. This privacy policy was last updated on 12 December 2023.
How to contact us
If you have any questions about the Riva Cycling Ltd. privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email: info@rivacycling.cc
Should you wish to report a complaint regarding our Privacy Policy or if you feel that Riva Cycling Ltd. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
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